At Skin Clarified, your satisfaction matters to us. If you need to make a return, please review the following guidelines:

Eligibility for Returns

• Returns are accepted for unopened, non-perishable products delivered within the last 30 days.
• Products must be unopened, unmarked, and in their original condition.
• We reserve the right to refuse returns from customers suspected of abusing our return policy.

How to Initiate a Return

To request a return, please contact our Customer Support Team with your order details. Once approved, you’ll receive instructions on how to return your items.
Please note: Return shipping fees are the customer’s responsibility, and we do not provide return labels.

Refund Process

• Refunds are issued to the original payment method once returned items are received and inspected at our facility.
• Return processing may take up to 5–10 business days from the time your return is received.
• You will receive an email confirmation once your refund has been successfully processed.

Shipping Costs

• Shipping costs are non-refundable, except in cases where Skin Clarified or the courier is at fault.

Thank you for choosing Skin Clarified. We’re here to help if you have any questions about your order or this policy.